Shipping policy

Delivery Time:
All merchandise ordered on dokro.in can be shipped to all parts of India with an approximate shipping time of 7-10 working days. We are unable to process any orders on Sundays and public holidays.

Shipping Rates & Costs:
For orders of Rs. 500 and above, you will enjoy free delivery. For order value of less than Rs. 500, a fixed shipping cost of Rs. 100 will be charged.

If any return has been initiated and the total order value becomes less than Rs. 500, then the shipping charge will be deducted from the refund amount.

Delivery Method:
Our delivery partners will attempt to complete your delivery twice before the item is returned to our warehouse. Please ensure that you provide a valid mobile number and shipping address while placing your order.

Our delivery partners may sometimes require a valid ID proof for delivering your package. If you have any further queries, please contact our customer care at 8302399024 or email us at help@dokro.in.